Thursday, July 7, 2011

More Bad Business

I had a Doctor's appt. today.  During the conversation I mentioned all the thoughts I had as written in my previous essay entitled "Bad Business".

What floored me was her response, that all her patients we're complaining about this as well.  That everyone of them were upset with Business and how it seemed they were taking advantage of the economic situation.

I thought I was alone.  Unfortunately there are many out there that feel the same as I do but probably don't think the same.  I am pro-Business but not the impersonal - "its not personal, its just business" - profit driven at any cost shareholder model that is actually Humanism instead of Judeo-Christian, i.e. Capitalism.

Today's Business is not Capitalism.  Capitalism is supposed to be a win/win situation for the provider & the consumer.  But its also supposed to be a win/win for employer & employee.  There is no win/win for anyone.

A stunning example of this is the IT industry (my bread & butter for over a decade).  The consumer does not own what they buy.  They are not allowed to use the product as they wish.  They are at the whim of the provider whether the product will be fixed, upgraded, or even continued.

On the employee side it is worse.  As an example, I worked for a cable company, one of the 10 best companies to work for in America according to Forbes.  Their employee satisfaction rating was almost 90% in every dept except the IT dept (a major part of the company) it was just under 30%.

60+ hour weeks, never enough staff, 24/7 availability, mismanaged projects, entire teams fired after the project, uncomprehending management, huge design flaws, the list goes on.  It is truly a Dilbert world which explains the poor rating.  Worse still, management, HR, & their consultants never could figure it out.  More Dilbert.  More experts being wrong.

Today's Business is only focused on what is in their best interest and that leads to Government intervention & bad solutions.

If Business would return to their Judeo-Christian roots then the putrid swamp of Humanistic solutions could finally be laid to rest and everyone could actually get back to having a Life & a job.

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